Terms & Conditions

srishtistore.com is owned and operated By Srishti Store. On the Site, We provide users with access to clothing that can be purchased at the price mentioned on the site. We provide our services to you subject to the following conditions. If you visit or shop at srishtistore.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future srishtistore.com service whether or not included in the srishtistore.com Web site, you also will be subject to the guidelines and conditions applicable to such service or business.

Privacy: Please review our Privacy Policy, which also governs your visit to srishtistore.com, to understand our practices.

Electronic communications: When you visit srishtistore.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright: All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of srishtistore.com or its content suppliers. The compilation of all content on this site is the exclusive property of srishtistore.com. All software used on this site is the property of srishtistore.com or its software suppliers.

Site access: srishtistore.com grants you a limited permission to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This permission does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of srishtistore.com. You may not use any proprietary information (including images, text, page layout, or form) of srishtistore.com without express written consent. You may not use any Meta tags or any other “hidden text” utilizing srishtistore.com’s name or trademarks without the express written consent of srishtistore.com. Any unauthorized use terminates the permission granted by srishtistore.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of srishtistore.com so long as the link does not portray srishtistore.com or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any srishtistore.com logo or other proprietary graphic or trademark as part of the link without express written permission.

Risk of loss: All items purchased from srishtistore.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product descriptions: srishtistore.com attempts to be as accurate as possible. However, srishtistore.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by srishtistore.com itself is not as described, your sole remedy is to return it in unused condition.

Pricing: Except where noted otherwise, the List Price displayed for products on our website, whether in Indian Rupees represents the full price of the product unless specified otherwise in the Shipping Fees.

With respect to items sold on srishtistore.com, we charge your credit card before your order has entered the shipping process. For any reason if we are not able to ship you products as per your order, we will intimate you electronically and refund the value of the products not available.

Despite our best efforts, a small number of the items in our catalogue may be mispriced. If we discover a mispricing, we will do one of the following:

If an item’s correct price is lower than our stated price, we will charge the lower amount and ship you the item.

If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Please note that this policy applies only to products sold and shipped by srishtistore.com.

Shipping: Currently we ship to all locations in India only. Shipping is absolutely free for all orders inside Kerala. Our aim is to ship the products in a quick, safe and inexpensive manner. Processing the order normally takes 7 -10 working days and then Shipping normally takes 2-3 working days.

We try our best to deliver orders to customers within a very short span of time. Please note that delivery time to the end user is subject to certain factors beyond our control including unexpected travel delays from our courier partners due to adverse weather conditions and strikes.

We do not ship backorders. We aim to keep every item on our website in stock. If there is an item which you purchase and then we realize this item is not available, we will promptly inform you within 2 working days of your purchase and fully refund your money for the out of stock item.

We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders. We cannot ship to Post Office Box addresses and take no responsibility for non-delivery of orders in case the delivery address includes P. O. Box details in any part or form. 

Returns, exchanges and refunds: Before you return a product from Srishti Store, please take a moment to understand how our products are made. All our products are handcrafted by traditional craft persons and made to order. This resulting in each product being unique and slightly different from each other.

Though all our products are made to order, NOT ELIGIBLE for Refunds. However please note that Return and Exchange will be applicable to a product, when there is a serious defect in fabric or different from its description.

Return and exchange will only be done in the following cases:

  • Genuine defect in fabric.
  • Genuine quality issues.
  • Packages lost in transit.
  • In case Srishti Store discovers that a wrong item has been shipped to you.

No return and exchange will be given in the following cases:

  • In case of minor design and colour variations.
  • Incorrect or outdated delivery address.
  • After many failed delivery attempts by the shipping partners.
  • Package refused by recipient.
  • Products returned in a used or damaged condition.

We will review and honour the return and exchange up to 7 days from the time you receive the item(s).

Note: Return and exchange will only be made after we have received the returned shipment except if the package has been lost in transit.

Sizing: The fit of our clothing depends on the cut, fabric and style of each garment. Some garments are designed to have a looser, relaxed fit and some garments are styled to be more fitted. Please review our sizing guide to select the size best suited to you.

Product colours: We have done our best to display as accurately as possible the colours of the products shown on this web site. However, because the colours you see will depend on your screen, we cannot guarantee that your screen’s display of any colour will be accurate. Reds and blues tend to run. Please always wash like colours together and dry inside out in the shade. Silks must only be dry cleaned.

Disclaimer of warranties and limitation of liability: This site is provided by srishtistore.com on an “as is” and “as available” basis. Srishtistore.com makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, srishtistore.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Srishtistore.com does not warrant that this site, its servers, or e-mail sent from srishtistore.com are free of viruses or other harmful components. Srishtistore.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. 

Whilst we try and ensure that the details, descriptions and prices of the products displayed on the website are accurate, errors may occur. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fulfil any order that you may place based on such erroneous, inaccurate or out-of-date information regarding pricing, shipping, payment terms, or return policies.

To the maximum extent permitted by applicable law, Srishti Store assumes no liability or responsibility for (i) any errors, mistakes, or inaccuracies of content displayed on the Website; (ii) any personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our website or any product; (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein; (iv) any interruption or cessation of transmission to or from the website; and/or (v) any bugs, viruses or the like that may be transmitted to or through our website by any third party.

Indemnification: You agree to defend, indemnify and hold Srishti Store harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the site.

Applicable law: By visiting srishtistore.com, you agree that the laws of India, under the jurisdiction of the Court in Aluva, Kerala without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and srishtistore.com.

Disputes: Any dispute relating in any way to your visit to srishtistore.com or to products you purchase through srishtistore.com shall be submitted to confidential arbitration in Aluva, Kerala, except that, to the extent you have in any manner violated or threatened to violate srishtistore.com’s intellectual property rights, srishtistore.com may seek injunctive or other appropriate relief in any court in India or internationally, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing under the Indian Arbitration Act. The arbitrator’s award shall be binding and may be entered as a judgement in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site policies, modification, and severability Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your visit to srishtistore.com. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

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